BILLING POLICY

Cancellation and refund policy

SuppliersDB provides immediate digital access after a confirmed payment. Refund requests are reviewed fairly while protecting the value of the private supplier database.

Last updated July 14, 2026

Cancellation

You can request cancellation of future renewal at any time. Access normally continues until the end of the already paid period unless a payment is reversed or the account is blocked for abuse.

  • Cancellation affects future renewal
  • Paid access continues through the current period
  • Keep the cancellation confirmation

Refund review

Contact info@suppliersdb.com promptly if you were charged twice, paid under the wrong account or could not receive the purchased access. We may review login and feature-use records when evaluating a request.

  • Duplicate or technically failed purchases
  • Incorrect account activation
  • Requests required by applicable consumer law

Digital database access

Because access can reveal substantial digital database value immediately, a general use-and-return guarantee is not offered. This policy does not limit mandatory rights that apply in your country.

  • Do not purchase solely to extract and resell data
  • Explain the issue clearly in your request
  • Chargeback abuse may result in account restriction